Clouds And Patience

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sjp52
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Posted

Contacted Acronis Support via chat and they agreed to refund/credit the $69.98 cloud storage charges. Awesome, if true.

Wow Mike you are one lucky so and so. I think you can buy a 1 gig external hard drive for that $70.

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MikeB
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Already ordered a 2 terabyte external usb drive from Amazon. After Acronis made the change back to 5Gb I could no longer back up anything to their cloud. I knew it had to do with the change so I did a chat session with their support and they worked it out. I'm sure it was a 3rd party company from India but the guy was very good. Lots of follow up until it was resolved. High marks for Acronis.

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