jpbago Posted March 22, 2015 Posted March 22, 2015 How long before speech recognition software makes the call centre a thing of the past? Ten years? Twenty at the most. What will the Philippines do then? Two years ago, a large call center was built in Bacolod, three floors high and almost a block long. It has never opened due to no contracts. 1 Link to comment Share on other sites More sharing options...
jpbago Posted March 22, 2015 Posted March 22, 2015 For any of these to exist, there has to be a somewhat educated workforce for both the build and operation of each. Yes, from Japan or Korea likely. Japan built and paid for a new highway here from the airport. Korean engineers built 5 new bridges south of Bacolod. Japan is building a nursing home here to train Filipinos to work as caregivers in Japan. The boots on the ground are foreigners. The ones in slippers are Filipinos. 1 Link to comment Share on other sites More sharing options...
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