jpbago Posted July 8, 2017 Posted July 8, 2017 5 minutes ago, Dave Hounddriver said: There is a very high probability you are right. But there is a higher probability that nothing will change if no-one points out the inequities in the system. Thus writing a polite letter is unlikely to hurt. (I highlight "polite" as a bitchin and complainin letter will just piss people off ) Last month, PAL cancelled two of our flights to Cebu on June 2 and again on June 15. On June 2, they put us on a Cebu Pacific flight 6 hours later but on June 15, I had to buy 2 tickets from Cebu Pacific. I wrote a polite letter on June 17 and so far, 13 days later, I got an automated reply (a please stay on the line, your call is important to us, type) 1 Link to comment Share on other sites More sharing options...
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