The Car Service!

[Jack Peterson]

 We have covered things like this before but today, I struck a blow for rationalization. SUZUKI  wanted to do a 25.000 Km Service on a car with only 2.400+ Km's on the Clock So as we talked the Service manager. He said but Sir, the Warranty say at 20 months it has to be a 25, 000 Km Service Nope say I, you did all that at 1,800 (Brakes and things) So we agreed to have a 10.000 service and halve the Cost but maintain the Warranty schedule. (Which included Spark Plugs OIl and the usual Serviced Job (Without changing Brake Pads that were only 600 km from the last Service) halving the cost was OK BUT it still turned out to be 4.000 peso  2000 peso for Brake pads? If I had had them done. Only 2.400 km's on the Clock and it is starting to cost 

 As it is a Big Brownout here Tomorrow, (Sunday) [ Dumaguete] we will take a ride to put a few km's on the clock to justify the cost of Brake Pads in March ( Next Service)

 

 Jack

 

[OnMyWay]

2 hours ago, Jack Peterson said:

 We have covered things like this before but today, I struck a blow for rationalization. SUZUKI  wanted to do a 25.000 Km Service on a car with only 2.400+ Km's on the Clock So as we talked the Service manager. He said but Sir, the Warranty say at 20 months it has to be a 25, 000 Km Service Nope say I, you did all that at 1,800 (Brakes and things) So we agreed to have a 10.000 service and halve the Cost but maintain the Warranty schedule. (Which included Spark Plugs OIl and the usual Serviced Job (Without changing Brake Pads that were only 600 km from the last Service) halving the cost was OK BUT it still turned out to be 4.000 peso  2000 peso for Brake pads? If I had had them done. Only 2.400 km's on the Clock and it is starting to cost 

 As it is a Big Brownout here Tomorrow, (Sunday) [ Dumaguete] we will take a ride to put a few km's on the clock to justify the cost of Brake Pads in March ( Next Service)

 

 Jack

 

I think I have ranted before about this, but dealer services and warranty are a complete money making scam in the Philippines.

You already replaced the brake pads at less than 2400 km?  Modern cars have indicators when the pads get low and your pedal will start to vibrate.  Of course, you don't have to wait that long but depending on how you drive and the pads, you should get at least 20,000 km on them.  I still have my original pads (I will change soon) at 62,000 km.

The Chevy Colorado is offered in the U.S. with the 2.8 Duramax diesel, built in Thailand, just like my Philippines Trailblazer. Even under severe conditions, timing belt replacement on the U.S. engine is due at 240,000 km. Here in the Philippines, 60,000!  Requiring replacement of the timing belt at 60,000 km on a modern vehicle has one goal: making money for the dealers.  I doubt that anybody can find a car in a Western country that requires timing belt replacement at 60,000 km.

In fact, having a nit wit replace the timing belt at 60 k is probably more risky than not having it replaced.  That is why I no longer used the dealer for services and no longer care about the warranty.

[sonjack2847]

Had mine done the other day and it was 6435peso which I am happy with.

[Kuya John]

10 minutes ago, sonjack2847 said:

Had mine done the other day and it was 6435peso which I am happy with.

Forgive me Kev.....but that's a lot of bulb replacement, ( i struggle to see in the dark these day's )

[Jack Peterson]

28 minutes ago, OnMyWay said:

That is why I no longer used the dealer for services and no longer care about the warranty.

 each to our own EH?

[graham59]

I'm a '.Pistonhead'. 

Taught myself to take care of my motors, over the years... full rebuild if necessary.

Main dealers, in fact a lot garages,  tend to break as much as they fix, in my experience.  

Lotus and TVR cars have been my passion, but I'm also a fan of drag racing and American muscle cars.  

 Some of my cars....

 

 

Edited November 11, 2018 by Jollygoodfellow

[LUFCinMakati]

On 11/10/2018 at 4:49 PM, Jack Peterson said:

 We have covered things like this before but today, I struck a blow for rationalization. SUZUKI  wanted to do a 25.000 Km Service on a car with only 2.400+ Km's on the Clock So as we talked the Service manager. He said but Sir, the Warranty say at 20 months it has to be a 25, 000 Km Service Nope say I, you did all that at 1,800 (Brakes and things) So we agreed to have a 10.000 service and halve the Cost but maintain the Warranty schedule. (Which included Spark Plugs OIl and the usual Serviced Job (Without changing Brake Pads that were only 600 km from the last Service) halving the cost was OK BUT it still turned out to be 4.000 peso  2000 peso for Brake pads? If I had had them done. Only 2.400 km's on the Clock and it is starting to cost 

 As it is a Big Brownout here Tomorrow, (Sunday) [ Dumaguete] we will take a ride to put a few km's on the clock to justify the cost of Brake Pads in March ( Next Service)

 

 Jack

 

As someone with 35 years experience in the automotive industry, plus I used to run a Suzuki Dealer in London,  let me give you my 5 cents worth.

Servicing schedules are on time or mileage, whichever comes first, by doing only a 10Kkm service my lead to implications in any future warranty claims, hopefully not, in general the tolerance is 1 month / 1Kkm. In my experience low mileage cars can cause more issues than those used regularly, regardless of the mileage fluids need changing. This applies anywhere in the world, although the rules cannot be as heavily stipulated as they are here. 

If you do have any issues then PM me as I know the head of aftersales for Suzuki or any other car issues. 

Edited November 11, 2018 by LUFCinMakati

[Jollygoodfellow]

23 minutes ago, LUFCinMakati said:

let me give you my 5 cents worth.

Please, all opinions must be quoted in peso 

[OnMyWay]

58 minutes ago, LUFCinMakati said:

Servicing schedules are on time or mileage,

Here in PH, yes.  In the U.S., no.  Miles only.  How about in UK?

[LUFCinMakati]

48 minutes ago, OnMyWay said:

Here in PH, yes.  In the U.S., no.  Miles only.  How about in UK?

Been gone too long, but used to be miles and time, whichever came first.

Will check and respond accurately.  

Edit: Have checked with someone at the Institute of the Motor Industry, of which I’m a fellow (FIMI) and he confirms in the UK it’s time or mileage. 

Edited November 11, 2018 by LUFCinMakati