Appliance Repairs, my recommendation

[intrepid]

Many have told stories of bad products and services around the Philippines including myself.  However, sometimes we get lucky and find a good one.  This time I want to share another good service experience we have had.  https://teko.ph/     They are a service company who do installs, service, repair, and cleaning of most all appliances.  We had a bad experience with a local guy to clean a aircon and thought we would save a little using and helping out a local guy. While cleaning he damaged and was unable to repair our unit.  With Teko you book very easy on line any time and pick the service you need and the time available.  Their tech came the next day as scheduled and made the repair with parts he had with him in less than an hour.  We have used their service three times now and today was the latest for another aircon cleaning.  Neat, knowledgeable, and clean!  The company has one of the best websites and easy to fill in blanks.  They keep in constant communication through email and or text.  I noticed from their site they have techs all over Luzon and also Davao.  The prices are very fair and we will continue using them.

PS:  Just wanted to add that I have no connection with the company.  Just was lucky to find them when searching for a repair person for a aircon.

Edited February 12, 2021 by intrepid

[Tommy T.]

2 minutes ago, intrepid said:

Many have told stories of bad products and services around the Philippines including myself.  However, sometimes we get lucky and find a good one.  This time I want to share another good service experience we have had.  https://teko.ph/     They are a service company who do installs, service, repair, and cleaning of most all appliances.  We had a bad experience with a local guy to clean a aircon and thought we would save a little using and helping out a local guy. While cleaning he damaged and was unable to repair our unit.  With Teko you book very easy on line any time and pick the service you need and the time available.  Their tech came the next day as scheduled and made the repair with parts he had with him in less than an hour.  We have used their service three times now and today was the latest for another aircon cleaning.  Neat, knowledgeable, and clean!  The company has one of the best websites and easy to fill in blanks.  They keep in constant communication through email and or text.  I noticed from their site they have techs all over Luzon and also Davao.  The prices are very fair and we will continue using them.

Good information, Intrepid. We already have a great air/con guy here, but it is good to know there is at least one quality alternative.

[intrepid]

Your welcome Tommy. But remember they have trained technicians for most other appliances as well.   

[Freebie]

I would totally agree. Good company, Ive used them for fridge repairs and air con cleaning and topping up. Very responsive, well organised and efficient. The pull down menus for whatever it is you are seeking to repair are easy to navigate and the guys turn up on time.

Used then 4-5 times now and would also recommend.

[Heeb]

I had a good experience with Samsung washer/dryer warranty service, other than the paperwork involved.

[Queenie O.]

I can't speak for myself, but since moving here to Cebu province over six years ago now, my Filipino husband has gotten quite handy at fixing things himself. Having been let down by many a plumber carpenter mechanic etc many times,  he decided to take things into his own hands and attempt do many repairs himself. After all he has all the tools that are often borrowed by tradespeople here anyway. Through online research, personal books and watching Youtube DIY topics, he's been able to accomplish quite a few repairs and projects on his own with a great sense of satisfaction. I know that local naysayers might say "Why don't you hire somebody?" and of course some folks have no such interest in repairing, but  there might be some of you who could surprise yourself on what you could accomplish.  It's not always a success story but more often than not it is. He has always been  pretty handy, but these projects were not in his previous line of work in the US and new to him for the most part. He considers it just another puzzle or hobby to challenge him.

[intrepid]

1 hour ago, Queenie O. said:

I can't speak for myself, but since moving here to Cebu province over six years ago now, my Filipino husband has gotten quite handy at fixing things himself. Having been let down by many a plumber carpenter mechanic etc many times,  he decided to take things into his own hands and attempt do many repairs himself. After all he has all the tools that are often borrowed by tradespeople here anyway. Through online research, personal books and watching Youtube DIY topics, he's been able to accomplish quite a few repairs and projects on his own with a great sense of satisfaction. I know that local naysayers might say "Why don't you hire somebody?" and of course some folks have no such interest in repairing, but  there might be some of you who could surprise yourself on what you could accomplish.  It's not always a success story but more often than not it is. He has always been  pretty handy, but these projects were not in his previous line of work in the US and new to him for the most part. He considers it just another puzzle or hobby to challenge him.

You know Queenie the old saying, "If you want something done right, then do it yourself."   This has been my experience over the years and I can do mot repairs myself.  However, I have also learned when it pays someone else to do the hard stuff that I just don't like for feel safe doing at my age.  Roofing and gutters are just one example for me.  Nice to hear your husband has learned the self satisfaction of diy.

[Queenie O.]

3 hours ago, intrepid said:

You know Queenie the old saying, "If you want something done right, then do it yourself."   This has been my experience over the years and I can do mot repairs myself.  However, I have also learned when it pays someone else to do the hard stuff that I just don't like for feel safe doing at my age.  Roofing and gutters are just one example for me.  Nice to hear your husband has learned the self satisfaction of diy.

Exactly. Thanks Intrepid. It's true that some jobs might be out of the realm of experience or knowledge or physicality at times. I have to look away or close my eyes when I see him scaling the roofline for some reason. We've invested in great ladders of different sizes which I'm sometimes recruited to hold for him.

Sometimes meeting the town plumber or a neighbor that has some input about materials is golden. Many meters or kits found on Lazada are great too.

[Tommy T.]

21 hours ago, Queenie O. said:

I can't speak for myself, but since moving here to Cebu province over six years ago now, my Filipino husband has gotten quite handy at fixing things himself. Having been let down by many a plumber carpenter mechanic etc many times,  he decided to take things into his own hands and attempt do many repairs himself. After all he has all the tools that are often borrowed by tradespeople here anyway. Through online research, personal books and watching Youtube DIY topics, he's been able to accomplish quite a few repairs and projects on his own with a great sense of satisfaction. I know that local naysayers might say "Why don't you hire somebody?" and of course some folks have no such interest in repairing, but  there might be some of you who could surprise yourself on what you could accomplish.  It's not always a success story but more often than not it is. He has always been  pretty handy, but these projects were not in his previous line of work in the US and new to him for the most part. He considers it just another puzzle or hobby to challenge him.

 

19 hours ago, intrepid said:

You know Queenie the old saying, "If you want something done right, then do it yourself."   This has been my experience over the years and I can do mot repairs myself.  However, I have also learned when it pays someone else to do the hard stuff that I just don't like for feel safe doing at my age.  Roofing and gutters are just one example for me.  Nice to hear your husband has learned the self satisfaction of diy.

I did the same thing aboard the yacht. I already had an engine mechanic background, but also learned how to fix water pumps, toilets (!), any plumbing fixtures, electrical faults, wiring, wood working servicing winches (some with over 200 parts!). It was satisfying, like with your husband, to fix things myself. And, of course, most of the time there was nobody else around to do it either.

Now, like Intrepid, I leave the heavy lifting work to others here. It's not worth risking falling, breaking bones or even straining muscles to save a few pesos, when I can just try to observe workers diligently and supervise (studidvise?) to get the best quality results possible.

Our appliances are all new as is the house, and all covered by various warrantees, so I don't touch these things so there will be no finger pointing or denials of responsibility. However, I am starting to dabble again a bit when essential.

As Queenie alludes, finding parts is sometimes the toughest thing about repairs. That's when a company like Teko that Intrepid suggests can really be worth their weight in gold!

Edited February 13, 2021 by Tommy T.

[Queenie O.]

1 hour ago, Tommy T. said:

 

I did the same thing aboard the yacht. I already had an engine mechanic background, but also learned how to fix water pumps, toilets (!), any plumbing fixtures, electrical faults, wiring, wood working servicing winches (some with over 200 parts!). It was satisfying, like with your husband, to fix things myself. And, of course, most of the time there was nobody else around to do it either.

Now, like Intrepid, I leave the heavy lifting work to others here. It's not worth risking falling, breaking bones or even straining muscles to save a few pesos, when I can just try to observe workers diligently and supervise (studidvise?) to get the best quality results possible.

Our appliances are all new as is the house, and all covered by various warrantees, so I don't touch these things so there will be no finger pointing or denials of responsibility. However, I am starting to dabble again a bit when essential.

As Queenie alludes, finding parts is sometimes the toughest thing about repairs. That's when a company like Teko that Intrepid suggests can really be worth their weight in gold!

Well Tommy, having a good background experience can help with observing and input. Whatever works is fine.